We have used Ben for over three years as a coach, advisor, and trainer.  His ability to understand our business model, leadership structure and cultural maturity level in Continuous Improvement and then build from that to engage our employees with relevant training content has allowed us to transition from an in-person training curriculum to a foundation of virtual training that has allowed us to offer just-in-time training for our project management needs globally.   In addition, Ben’s understanding of how the foundations of CI can be manifest in multiple forms based on business needs has provided our leaders with a third party perspective on how we can evolve our CI culture and placed Ben as a trusted advisor in our CI journey.